Shipping policy
Shipping Policy – Audixo
At Audixo, we aim to deliver your orders quickly and safely across India.
1. Shipping Coverage
- We offer shipping across all India
- Free shipping is available on all orders
2. Shipping Partners
- We use Shiprocket to manage our deliveries
- Orders may be shipped via trusted courier partners such as Delhivery, Bluedart, XpressBees, etc.
3. Order Processing Time
- Orders are usually processed within 1–2 business days
- Orders are not processed on Sundays or public holidays
4. Delivery Time
- Estimated delivery time is 3–7 business days, depending on your location
- Remote areas may take longer
5. Delays
- Delivery timelines are estimates only and not guaranteed
- Delays may occur due to:
- Courier issues
- Weather conditions
- Public holidays
- Unexpected logistics problems
Such delays are beyond our control, but we will do our best to assist you.
6. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email/SMS
- You can track your order in real-time using the provided link
7. Failed Deliveries
- Please ensure your address and phone number are correct
- If delivery fails due to incorrect details or unavailability, re-shipping charges may apply
8. Lost or Damaged Packages
- If your order arrives damaged or is lost in transit, please contact us immediately
- We will coordinate with the courier partner to resolve the issue
9. Contact Us
For any shipping-related queries, contact us at: support@audixo.in